Responses
to October 2003 hot topic
The
success is in the succession!
Received
on October 29, 2003, from Margaret Robertson, Manager
of Volunteers, St Luke's Nursing Service, Queensland,
Australia
Andy,
you are quite right.
Somewhat
belatedly I have commenced (with a volunteer's help)
a "how to manage the volunteer program" manual for
our organisation. Our VP is nearly three years old,
running across 13 branches and central office. If
I am not here, the current volunteers will be fine
for a while at least, since they are coordinated by
the local branch / office - but no-one else in the
organisation knows how I recruit, train, supervise,
support etc.
So
I have begun a manual which a) lists the regular tasks
with a timeline - what happens weekly, monthly, quarterly
etc and b) explanations with directions to the relevant
computer documents for the things I do automatically,
like advertising positions, interviewing & writing
newsletters.
Does
anyone else have a similar manual or system in place?
I'm thinking not so much about if I resigned from
here, but eg if I had to take a couple of months off
unexpectedly.
Received
on October 3, 2003, from Mary Twinberg, Manager of
Volunteers, Alberta, Canada
I
read with interest your comments regarding succession
planning and agree that it is not something we do
well enough as a profession. In my last job, I worked
extremely hard to build a reputable volunteer program
and it was only when I left that I realized my role
and the program were not valued. My role was replaced
by the manager of another (unrelated) internal department,
and as a result I really did feel as though all my
hard work was simply a waste of time.
It's
not too late --- let's hear what you think
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