OzVPM logo
  
  
australasian hot topics
 
 
Proud partner of
Energize
 
e-volunteerism
 
Principal supporter of IVMAD in the Australasian region
 
IVMA Day logo

Responses to August 2004 Hot Topic

In from the CALD!

by Peter Heyworth & Andy Fryar

 

Submitted on August 31st 2004 by Yael Caplin, Volunteer Resource Development Coordinator, Institute for Research and Development of Volunteerism in Israel

I would like to share with you our organisation's experience within the context of a diverse multi cultural State. Yad Sarah has branches throughout Israel with a volunteer base of 6000 strong; it provides an array of services and equipment to the sick, disabled, elderly and homebound making home care possible.

 

Israeli society is comprised of a number of groups: Jews, Israeli Arabs, Drouze, Cherkesim and Bedouins. The greater majority of the population is made up Jews. Since the State of Israel has only existed for 56 years, it is an immigrant society. Most of the Jews who came to Israel came for ideological reasons. Those immigrants who came from the former Soviet Union and Ethiopia in the 1990's, are still under going a process of absorption. Therefore, have not been able to look beyond the needs of their individual communities, thus almost exclusively volunteering within their community. Yard Sarah, in an attempt to tap on this potential source of volunteers, organized workshops on volunteerism for Former Soviet Union immigrants who were recent retirees and people in their late 50's who are still working. The immigrants received a token stipend for their participation. However, once the workshops were completed, none agreed to volunteer for Yad Sarah.

During the 70's 50% of our elderly volunteers were comprised of immigrants who came in the 1930's and 1940's who literally contributed to the construction of this country. These people perceive their volunteer efforts either as an extension of this ideological movement or that they are simply felt that they were unsuitable (or good enough) to take part in the active workforce. We have found that immigrants from Western Europe and the Anglo Saxon countries seem to be highly motivated and willing to make the extra effort to overcome the language barrier. It appears that volunteerism is part of their culture as opposed to the Former Soviet Block were it volunteerism is synonymous with coersion. In addition, the second generation of almost all immigrants appears to have integrated into Israeli society and is more open and willing to volunteer outside their community. This is prominent amongst the younger generation who may even have come, as immigrants but perceive themselves as part of Israeli society. 

Only over the last 6 years have we been successful in opening up branches amongst the Israeli Arab and Druz settlements in the North. These branches are a success story both run by and serve the Arab, Druz and Cherkesim community in the Galilee area. This maybe attributed to the change these communities are currently undergoing. 

Unfortunately, we cannot point at any particular efforts made on the side of Yad Sarah, which have brought about the absorption of new immigrants. It may be simply attributed to the natural process any immigrant under goes when trying to integrate into a new society.

 

Submitted on August 26th 2004 by Judith Miralles, Judith Miralles & Associates , VIC, Australia

You may be interested to know of the Step into voluntary work program (funded by the Community Support Fund) and conducted in Victoria over the past 2 years. The program has set out to increase the cultural diversity in the voluntary sector. I have been conducting the program with the Australian Multicultural Foundation.

At first we worked with women from ddiverse language and cultural backgrounds who wished to become involved but who lacked confidence and a solid understanding of the sector in Australia. We also wanted to show that accredited training outcomes were possible if language and cultural support was available. Instead of developing our own course we modified units from the Community Services Training Package. As part of the training, we found volunteer placements for all the course participants and mentored them as they familiarised themselves with being volunteers in Australia. We have trained over 150 women, over 80% still involved in the organisations they volunteered with during their work placement. These organisations are mostly mainstream agencies across a very broad spectrum - this did not surprise us, but it does run counter to some commonly held misconceptions that people from a language other than English background volunteer in the main, to work exclusively within their community.

All along however, we have been adamant that our role is not to train volunteers. The recruitment and training of volunteers from diverse language and cultural backgrounds we believe, needs to be conducted by those who are responsible for the recruitment and training of all volunteers.

So this year we have been working with volunteer coordinators in Victoria. We are conducting Train-the-Trainer workshops around the state. So far over 130 participants from the government and non-government sector have attended the workshops. We are aiming to pass on our knowledge so that in future, we do ourselves out of a job. The sessions aim to provide practical skills and to lead to organisational change so that culturally appropriate volunteer management practices become a core activity.

Further information about this program is available from my website - www.jm-a.com.au

 

Submitted on August 9th 2004 by Greg Colby, Volunteer Services Manager, UnitingCare Ageing - Hunter, Central Coast and New England, NSW, Australia

This is a very interesting area of discussion for volunteering and volunteerism in Australia. Going on total subjective personal observation, it would seem, that the greater majority of volunteers are from white middleclass English speaking backgrounds. Anecdotal evidence would seem to support my personal observation as well. However, as Andy and Peter point out, CALD volunteers do volunteer within their own communities at a far greater rate than they do in mainstream volunteer involving organisations.

I think that this limits us, our clients and our volunteers and our organisations with regard to diverse, enriching and rewarding experiences. For example (and I point this out to my own great disappointment) we at UntingCare Ageing - Hunter, Central Coast and New England, out of our over 200 volunteers, would only have around 10 CALD volunteers. 2 stand out from the rest in that they are obviously CALD; Marie is a French lady with a very heavy French accent who can be very difficult to understand unless you listen very carefully. Eddie is an gentleman from Malta who also has a very rich accent. Both these volunteers are dearly loved by our residents and staff and bring a wealth of experience, stemming from their background and culture, into their volunteering. These are experiences that are not present in our otherwise seemingly culturally and ethnically homogenous program.

I would like to see an increase in CALD volunteers in our program. The Central Coast of NSW is not known for it's cultural and ethnic diversity, however we do have some groups of diverse cultures that we could approach. It seems that we increase the wealth of experience for all of us when we actively include volunteers from CALD backgrounds in our programs.

Submitted on August 3rd 2004 by Margaret Guy, Volunteer Educator, Sisters of Charity Outreach, Darlinghurst, NSW, Australia

We have an increasing number of CALD volunteers.The Volunteer Training Program covers 7-8 sessions followed by a 3 month probation time.This year we have volunteers from Laos,Sri Lanka,South America,Malaysia and Germany [all in their probation time]. All can speak English well but accents are sometimes hard to understand.
These volunteers have a say in choosing a particular service so we use them generally in sharing their culture and skills.
However they are especially helpful re language and culture at our Refuge for Mothers and Children and Parent Support Program where clientele are also often CALD.

 

It's not too late ~ let's hear what you think!

Return to current month's Hot Topic

Visit this month’s ‘Hot Topic’ on the Energize web site

 

The contents of this Hot Topic are copyright © 2003 - 2004 OzVPM.
You may reproduce this Hot Topic in part or in full on the condition that the author, source and website address (www.ozvpm.com) are quoted.